Introducing Sun Todo IDD Combo. Your local and international load in one. For only P30 you get:
.P30 load to call abroad
.FREE Sun Call & Text Combo 10 (40 Sun texts, 40 texts to other networks and 10 minutes Sun calls)
.Valid for 1 day
Load is available to all Sun Prepaid subscribers. Promo runs until October 5, 2012. Per DTI-NCR Permit No.5948 Series of 2012.
SUN TODO IDD COMBO
FREQUENTLY ASKED QUESTIONS
1. What is Sun Todo IDD Combo?
Sun Todo IDD Combo is your local and international load in ONE. It offers you:
• P30 worth of IDD calls
• With FREE Call & Text Combo 10 (10 minutes of Sun calls, 40 Sun text and 40 texts to other networks)
Load is available nationwide. Promo runs until October 5, 2012. Per DTI-NCR permit no 5948
2. What are the special IDD rates of Sun Todo IDD Combo?
• P2.25/min to US Main, Canada, Hong Kong, Singapore, China, Guam, Hawaii
• P5.25/min to Australia, Malaysia, South Korea, Taiwan, Macau, Brunei, Thailand, India, Northern Marianas
• P8.25/min to Japan, Italy, Bahrain, Kuwait
• P10.25/min to Saudi Arabia, UAE, UK, Indonesia, Spain, France
• As low as US$0.30/min to call other countries
3. How much is Sun Todo IDD Combo?
Suggested retail price is P30.
4. What is the validity of Sun Todo IDD Combo?
Sun Todo IDD Combo is valid for 1 day.
5. How can I load Sun Todo IDD Combo?
• Via Xpress load
• Via load conversion (Text IDDCOMBO 30 and send to 247)
6. How can I check the balance of my Sun Todo IDD Combo load?
You can check your balance by dialing *221# and press send to receive a text confirmation. Notification for Todo IDD Combo load
appears after regular load.
Note:
• Sun Todo IDD Combo load is reflected as <The credit in your special account is XXX peso valid until XXXX>
• Your Sun Todo IDD Combo and Sun Todo IDD Tawag load will BOTH be reflected in your “special account balance” See
illustrations below:
7.Do I need a maintaining balance to be able to use Sun Todo IDD Combo?
No, there is no maintaining balance to use Sun Todo IDD Combo.
8. Do I need to dial/text any prefixes/codes before I can call abroad?
No prefixes/codes to dial. Just follow the universal dialing method.
• Option 1: Dial <00>< country code>< area code><phone number>
• Option 2: Dial <+>< country code>< area code><phone number>
9. How much will I be charged if I made IDD calls to other destinations outside the countries listed above?
You will be charged the regular IDD rate for that country.
10. What happens if my Sun Todo IDD Combo load is used up while I’m on the phone?
Your call will be automatically terminated once your Sun Todo IDD Combo load is already consumed. You may load up again
another Sun Todo IDD Combo load or other IDD product to enjoy special IDD rates or if you have sufficient regular load and wish to
continue your IDD call, you may dial again the number of the person you are calling and regular IDD rate per min shall apply.
11. How much will I be charged for my IDD calls if I loaded various prepaid IDD products?
The basis for charging will be the most recent prepaid IDD product loaded into your account.
Subscriber A Loading scenario IDD rates Load validity
Day 1 Loaded Todo IDD Combo 30 TODO IDD COMBO IDD RATES 1 day
Day 2 Loaded Todo IDD 50 TODO IDD RATES 15 days
Remaining days with sufficient IDD
load balance
None Same with Day 2 0
Total 16 days
Subscriber B Loading scenario IDD rates Load validity
Day 1 Loaded Todo IDD 100 TODO IDD RATES 30
Day 2 Loaded Todo IDD Combo 30 TODO IDD COMBO IDD RATES 1
Remaining days with sufficient IDD
load balance
None Same with Day 2 0
Total 31 days
12. Can I use Sun Todo IDD Tawag when I’m abroad?
If you are on roaming, you cannot use the Sun Todo IDD Combo
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